Fnac Darty presents “Beyond Everyday”: the 2030 strategic plan to strengthen European growth, the centrality of subscription services, and sustainability

Fnac Darty, present in Italy under the Unieuro brand, announces “Beyond Everyday,” its new strategic plan through 2030. The plan aims to consolidate its European leadership in omnichannel and service-oriented retail, with a strong focus on sustainability and added value for customers, partners, and shareholders.

Expected economic results and financial targets for 2025–2030:

• Nearly 4 million service subscribers by 2030 (up from 1.9 million in February 2025).
• Operating margin above 3% by 2030 (+100 basis points compared to 2024 pro forma).
• Cumulative operating free cash flow exceeding €1.2 billion for the 2025–2030 period (excluding IFRS 16).
• Average annual investments (CapEx) of around €200 million for 2025–2030 (compared to approximately €160 million in 2024 pro forma).
• Strengthened dividend policy: minimum payout ratio of 40% and a minimum dividend of €1 per share per year.
• Financial leverage (net debt/EBITDA IFRS 16) stable at 1.5x in the medium term.
• Services: contribution of services to the Group’s gross margin will rise from 25% to 30%, while the contribution of subscription services to B2C margin will increase from 60% to over 80%.

Pillars of the “Beyond Everyday” plan:

• High value-added products: continuous optimization of the offering and development of new solutions to capture emerging trends and needs (beauty tech, entertainment, cultural exclusives, partnerships and licenses for games and leisure).
• Subscriptions: strong development of subscription services, aiming for around 4 million subscribers by 2030, supported by expansion into new channels, markets, and services (starting with energy), to support customers in daily life, at home, and during leisure time.
• Repairability: increase in annually repaired products from 2.6 million to 3.5 million by 2030, in line with the commitment to circularity.
• Sustainability: confirmed target of a 50% reduction in direct CO₂ emissions (Scopes 1 and 2) by 2030 compared to 2019.
• Omnichannel customer experience: renovation of over 200 stores and opening of 150 new locations, integration of physical and digital environments to ensure a consistent and personalized experience across all touchpoints. Focus on employee training (including AI and new products) to enhance relationship quality and shift resources toward higher value-added activities.
• Expansion of B2B and third-party services: development of the Weavenn marketplace (a joint venture with CEVA Logistics) for fulfillment solutions and increased SaaS contracts; focus on Retail Media, aiming to represent 2% of total Group sales by 2030, and expansion of offerings for publishers, artists, booksellers, and insurers.

Social commitments and governance:

• Gender equality: over 40% of women in the Top 200 management positions by 2030.
• Employee shareholding: target of 5% of capital held by employees by 2030.

Fnac Darty closes 2024 with revenues exceeding €10.5 billion (new scope including Unieuro), operates in 14 countries, with around 30,000 employees and a network of over 1,500 physical stores and a strong digital presence.