On the podium

Migliore Insegna is the largest independent survey provider, dedicated to measuring the emotional response and connection between consumers and brands. Promoted by Largo Consumo and carried out by Ipsos, in 2024 the survey selected 124 brands at a national level and completed over 6,000 interviews with consumers, offering an in-depth analysis on aspects of the customer experience. Unieuro was named “Migliore Insegna 2024” in the Appliances and Electronics category.

Campioni del Servizio is a report by the German Institute for Quality and Finance with a survey that collected more than 358,000 ratings from 2,164 companies operating in more than 200 sectors in Italy in 2024. The interviewees were asked to evaluate the service received from the companies of which they have been customers in the last three years in order to establish the Service experience score, i.e. the percentage of customers who judge the service to be very good. Unieuro ranked first across the Consumer Electronics brands.

The Top Contact Centre recognises companies that have distinguished themselves within the area of customer support excellence across Italy, drawn up by the German Institute of Quality and Finance. In the 2023/24 edition, detailing the service provided by over 200 companies operating in 31 sectors within Italy, Unieuro ranked sixth in the best performing Contact Centres category, first among Italian companies.

The Top Contact Centre recognises companies that have distinguished themselves within the area of customer support excellence across Italy, drawn up by the German Institute of Quality and Finance. In the 2023/24 edition, detailing the service provided by over 200 companies operating in 31 sectors within Italy, Unieuro ranked sixth in the best performing Contact Centres category, first among Italian companies.

Leader della sostenibilità by Statista and Il Sole 24 Ore, ranks Italian companies most attentive to ESG topics, detailing indicators relating to all three dimensions of sustainability: environmental, economic and social. In 2023 Unieuro was recognised as one of the leading companies in Sustainability in the “Retail, Wholesale & E-commerce” category.

LC Sustainability Awards is an event dedicated to sustainability across various fields: financial, economic, governance, innovation, equal opportunities, environment, diversity and safeguard of rights. In 2022, Unieuro was awarded within the “consumer goods, retail and e-commerce” category and in 2023 in the “e-commerce & retail” category.

The TikTok Awards are a prestigious international recognition ceremony detailing the best creative brand campaigns on the TikTok platform. In 2022, Unieuro represented Italy and won the European Grand Prix with the “Il Commesso” campaign. An authentic and somewhat ironic communication for all-round entertainment, showcasing an unprecedented, creative and distinctive approach on the platform at an international level.

In 2022 Unieuro received the Key Award in the “Corporate & Industrial Films” category for the “Unieuro Corporate manifesto brand campaign”. Unieuro’s Film was awarded and recognised for the originality of the creative idea and for the quality of the production: from the high impact direction, to the breath-taking photography to the memorable lighting, all factors considered to be highly effective and decisive in gaining the attention of the TV audience.

Insegna dell’Anno, the Italian version of Retailer of the Year award, is the largest consumer survey in Italy which during the fifteenth edition (2022/23) involved 134,930 voting consumers who expressed a total of 241,833 certified preferences on the 550 brands involved. Unieuro was proclaimed “Insegna dell’anno 2022-23” in the “Appliances & Electronics” category, obtaining the highest score in the “Ease of purchase” category.

Digital (R)Evolution Awards is a day of meetings, networking and discussion as well as the sharing of success stories, innovation and awareness of digital change, organised by Bain & Company Italy. During the first edition of 2022, Unieuro won an award in the #DigitalMarketing category. A prestigious recognition obtained following a quantitative analysis carried out by Bain & Company on over 100 companies, operating in 7 different sectors.

Top Legal Corporate Counsel & Finance Awards celebrates the successes of legal departments, tax teams, compliance teams and human resources directors, of companies, banks and investment funds. In 2022, Unieuro’s Legal Department won the Best Legal Direction award in the Technology category: ‘TopLegal Corporate Counsel & Finance Awards 2022‘,strongfor how it ‘managed the transition to a listed company, dealing with numerous legal issues and supporting growth by doubling turnover within five years. In particular, he assisted the business functions in implementing the Group’s digital transformation’.